Workers are drowning.
Managers are disengaged. Leaders are racing to cash in on AI, but their organizations aren’t bought in.
People are not broken. Their systems are.
Organizations are more taxed than ever. Many feel overwhelmed as they navigate price increases from suppliers, fight harder for every dollar of revenue, and implement AI strategies to stay current.
They feel this on top of all the stressors they already had, from turnover and attrition to talent development and support resolution time.
That’s why they pull us in.
Our Approach
See the System
We begin by mapping the incentives, relationships, information flows, dependencies, decision rights, power dynamics, and points of friction shaping the current outcome.
Before recommending changes to processes, partnerships, or messaging, we establish what’s happening and why.
Surface the Conflict
Organizational problems often persist because tensions, competing incentives, and unclear ownership are enforced by the current systems.
We bring those dynamics into the open, identify misalignments, and turn repeated issues into productive decisions.
Build for Independence
Our results should not create dependence on a retainer with us to make them recurring.
We leave your team with the frameworks, workflows, tools, and decision processes needed to assess new information, build partnerships, adapt, and execute without adding unnecessary complexity.
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Systems Over Symptoms
Complex outcomes rarely come from one decision or an isolated cause. We map the incentives, dependencies, and feedback loops shaping the system before acting.
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Partner Infrastructure
Organizations get punished across political organizing coalitions, enterprise technology, nonprofits, and small businesses for not having strong partnerships that deliver. Our Method: align incentives, governance, and execution.
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Narrative Audit First
Organizations are hungry to get their message out and shape audience preferences. Before producing more content, we first establish what audiences currently see, what they believe, and how production or distribution gaps show up.
FAQ
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First things first, I wanna hear what you have to say. We'll start with a free consultation to determine your needs (and if we'd be a good fit).
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DunhamListens rates are public because we employ solidarity pricing to subsidize clients who can’t afford our full rate by charging a greater rate to those with greater means.
Please visit the Pricing section to better understand the sliding scale method and what rate applies for your situation.
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Timelines depend on the project. Some projects are one-offs where we build a deliverable on a set timeframe, others may be a 90 day billable engagement.
Regardless of dollar value, we are committed to each client. We may be open to extensions based on availability.
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For deliverables, the first iteration is free. Subsequent iterations are priced additionally.